What is Postman.gov.sg?

Postman.gov.sg is a mass messaging tool for the Singapore Government, officially launched on 14 May 2020. 
We've since sent out more than 78 million messages from over 90 agencies. This includes Quarantine Orders, Covid Test Results and Employer notices. 
Start using Postman by logging in with an @agency.gov.sg email address!
What can Postman do? 
Easily customize messages to reach a wide audience: Create a message template, upload a file containing customization parameters, and we will handle the rest for you.
Mass send emails: Just click send campaign and Postman.gov.sg will send those messages out to your intended audience via email.
Mass send SMSes: Enter your Twilio credentials under settings, and Postman.gov.sg will send those messages via SMS. No integration with Twilio is needed.
Mass send Telegram messages through a bot: Get your recipients to subscribe to your Telegram bot and use Postman.gov.sg to send Telegram messages to the subscribers by uploading the subscriber's contact list. 
View stats: Keep track of your campaign's progress as it is sending and check back when it is completed.
Is Postman secure?
Email and SMS are not 100% secure. We recommend that you don’t put any sensitive information in the email or SMS content. Some of our users generate a recipient-specific unique link that opens up to a locked page. We have completed our VAPT on June 15th, 2020, and fixed our vulnerabilities. 
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Can Postman be accessed on the government intranet?
Postman.gov.sg is only available on the internet at the moment.
What data can Postman handle?
When in doubt, you should follow IM8’s guidelines on data classification. We use cloud infrastructure so we are able to handle up to restricted data. 
Normal email/SMS/Telegram
Non-sensitive to sensitivity low-normal
Transaction
Notification
Information broadcast
Receipts
Reminders
Password-protected email
Sensitivity high/restricted
Covid-19 test result
Blood test result
Exam test result
Difference between the API vs User Interface Access
API calls: API stands for application programming interface. You need your engineers or IT support to help send your source database information to Postman.gov.sg through an API call. In order to use this feature, you need to generate an API key from settings in the Postman.gov.sg user interface and follow the Swagger Doc to start sending Postman.gov.sg what you want to send through an API call.
User Interface: Users can access the user interface web app through https://postman.gov.sg. You can set your credentials for SMS under settings and start to send SMS and email campaigns right away. 
Access Type
Channels
Type of Use Case
Prerequisite
​API ​
Email & SMS
System-generated
Engineering or IT team to send messaging info from the source system to Postman.
​User Interface - Log in using postman.gov.sg
Email, SMS, and Telegram Bot
Manual intervention required
@agency.gov.sg email access to log in

Fill out an access request form if you do not have an @agency.gov.sg email address. 
Open-source contribution
Postman.gov.sg is open-sourced. Visit our GitHub repo to start contributing to our code. Contributing guidelines can be found here.
Postman Uptime
If you are unable to access Postman.gov.sg services and would like to check if it is due to an unplanned product downtime, you can check our Postman.gov.sg status page here.
Relatedly, you might also wish to check Twilio status page and AWS status page if you're experiencing an unplanned incident.

Before You Start

Last modified 1mo ago

Normal email/SMS/Telegram	Non-sensitive to sensitivity low-normal	Transaction Notification Information broadcast Receipts Reminders
Password-protected email	Sensitivity high/restricted	Covid-19 test result Blood test result Exam test result

Access Type	Channels	Type of Use Case	Prerequisite
API	Email & SMS	System-generated	Engineering or IT team to send messaging info from the source system to Postman.
User Interface - Log in using postman.gov.sg	Email, SMS, and Telegram Bot	Manual intervention required	@agency.gov.sg email access to log in Fill out an access request form if you do not have an @agency.gov.sg email address.