Before You Start

If you are an agency user, please read this before you use Postman.gov.sg to send your messages.

Create a common email

Although you can login with your primary email account, we recommend one email account per agency as Postman does not manage users for an agency. Twilio credentials will be tied to an agency email account. You might have to contact your IT administrator to create a common email account that allows multiple subscribers. The primary advantage of such a set-up is that the past campaigns can be seen under one account for audit purposes.

Can I have multiple users from the same agency sharing the same account?

Sharing is caring! All users from the same agency should share one account. The rationale behind our set-up is that communications out to the public should be vetted before you press send. Each agency has its own communication guidelines & policy.

We leave it up to the communication team to govern the usage of Postman. If you are sending a message broadcast to the entire country, please make sure you get your use case vetted by the Ministry of Communications and Information.

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