From Name and From Address

From Name vs From Address

The from field of an email contains from name and from address. This is illustrated in the image below:

If the from field in the JSON body of the API call is omitted:

1. The from name defaults to Postman.gov.sg

2. The from address defaults to <donotreply@@mail.postman.gov.sg>

Changing From Name

In our API, the from name of an email can be changed by the API user by modifying the from field in the API call. For example, to use New Product as the from name, the API user could use the following JSON body:

{
  "recipient": "[e-mail]",
  "subject": "Hello there",
  "body": "What's upppp",
  "from": "New Product <[e-mail]>"
}

The email recipient will see the following:

For users that wish to customise their emails without going through the hassle of setting up a custom from address, this is an intermediate solution used by our existing users.

Using a Custom From Address

Users may wish to send emails using a custom from name as well as a custom from address (i.e. any email address that is not the default <[e-mail]>. Setting up a custom from address is necessary; for more information, see here.

Create an account on Postman using the email address from which you wish to send your email.

For example, if you want your email to be sent from [e-mail], you should log into Postman using this email address and generate your API keys on the dashboard.

To make use of the custom from address, the JSON body of the API call is:

{
  "recipient": "[e-mail]",
  "subject": "Hello there",
  "body": "What's upppp",
  "from": "New Product <[e-mail]>"
}

The recipient will see:

1. A custom from name New Product

2. A custom from address <[e-mail]>