Tracking Message Status
API users can track the status of messages sent via our API.
We currently do not support pushing webhooks to your server when the status of a message changes.
For a list of statuses supported by our API, please refer to the table below.
You can find a non-exhaustive list of error codes below.
invalid_recipient: This error is returned when the recipient number provided is either not a valid phone number or doesn't have any WhatsApp account associated with it. Under this scenario, no message will be sent out.
After Postman platform has successfully forwarded the message request to our provider WhatsApp, all errors that are logged from WhatsApp will be recorded in Postman system with the corresponding
A message is recorded as
READwhen the recipient has opened the thread and blue-ticked the message. Please note that if the recipient configure their WhatsApp to not send read receipt, this won't happen hence the message status will finalise at